About Credit Strategy
Credit Strategy Inc. officially implemented its
first credit management system in September 2001. In October 2002,
Credit Strategy joined the National Association of Credit Management
(NACM) family through an affiliation with NACM Tampa who has been
serving the worldwide credit community since 1916. The new corporate
organization consists of NACM Tampa, NACM Nashville, Creditworthy
Company and Credit Strategy, Inc. NACM Tampa provides management
support, financial support and technical services to all of its
NACM Tampa is a commercial credit reporting and
trade group management company that provides services for member
companies around the world. The association maintains its own
information systems staff and supports 21 NACM offices with a
totally integrated credit bureau system. Over 500 trade groups
representing thousands of users now use NACM Tampa’s software
throughout North America. NACM Tampa can be contacted at 800.329.6226
or through the internet at www.nacmtampa.com.
Credit Strategy has quickly garnered interest from
the smallest to the largest companies throughout North America.
Its unique concept of configuring the clients own software (Microsoft
Office) with a total credit management solution is the first of
its kind. Modules are customized to a client’s specific
processes and needs. Credit Strategy offers stand-alone modules
in Credit, Collections and Deduction Management. All can be purchased
or leased individually or, as a credit management enterprise package.
Description of Program
Credit Strategy is a client/server application
that combines credit, collection and deduction management data
from your existing A/R application with new data not typically
stored in your A/R system. Data is accessed through Microsoft
Access client software over a LAN or WAN. Credit Strategy does
not write back to your system.
Credit Strategy organizes credit data and presents
it to the user through an intuitive workflow process that increases
productivity significantly. It is not unusual for Credit Strategy
to increase productivity by 20-50%. Credit Strategy also helps
manage accounts receivable risk. The “Return on Investment”
is quickly realized through productivity savings, lower interest
expense and a reduction in bad debt losses.
Why Credit Strategy?
Credit Strategy was designed by credit professionals
for credit professionals. It was configured to utilize software
you already own (Microsoft Office). The source code is not proprietary
and is available to all customers at no extra charge. You have
the option of maintaining and enhancing the program or to use
one of our recommended service providers. The concept of customizing
and configuring your own program has many advantages over conventional
Own the software and avoid annual licensing fees
Customize the software to work the way you do
Enhance you own software
Save money over the leading alternatives
all …. There is no software product available that is better
for your company than one customized by you
Minimal IT Support Requirements
Credit Strategy will provide both a project coordinator
and a programmer to work with your IT department as well as representatives
from your Credit team. The IT requirements are minimal and only
apply to the following areas:
Establish a temporary remote network connection for
Credit Strategy to assist in rolling out the production version.
During this process our programmers will remotely make any necessary
adjustments to the program.
*Create flat file extracts per our "Record Layout"
documentation (Credit Strategy can work with multiple A/R system
Assist in roll out of final version to all users.
* Credit Strategy has a fee-based program to provide
assistance on the data extract process if your IT department resources
Your IT department writes an automatic process
to extract data from your A/R system(s) to download Credit Strategy
using any of the following options:
Credit Strategy will provide the import process
without the intervention of the IT Department. Importing and refreshing
data can occur nightly or several times during the day as determined.
Installation Process and Estimated Time Tables
Requirements Meeting with IT delegates to determine:
time estimate - ¼ day – conference call)
- Review Hardware / Software Requirements
- Remote Connection Process
- Unique Customer Name Identifiers
- Parent/Child Relationships
- Data Extract Method and Field Type Requirements
Requirements Meeting with Credit delegates:
time estimate - 2 day – conference call)
- Project Manager and Systems Administrator assignments and responsibilities.
(est. ¼ day - conference call)
- Program reviews for further customization.
(est. 1½ day - conference call)
- Approval of customization
(est. ¼ day - remote demo)
( time est. dependent on
programming hours required to complete all customization)
- Credit Strategy submits final Record Layout to IT.
- IT builds automatic flat file extract process using ASCII, ODBC
or ADO format.(est. 5 - 7 days)
- IT FTP’s test data to the Credit Strategy server for user
testing.(est. ½ day)
- Credit Strategy Import and Mapping process
(est. 3 - 4 days)
- Train the Trainer Meetings
(est. ½ day - remote demo)
- Testing by Credit Department
(est. 5 days)
- Roll out
Credit Strategy completes any one
time data transfer requirements from legacy system (i.e.
collection notes, contacts, etc.) and FTP's production copy to
IT for roll out.
(est. 2 days)
- Client Roll out by IT
(est. ½ day)
Summary of Time estimates:
8 ¼ Days =Estimated IT time
7 ½ Days =Estimated Credit
Department time required
6 Days = Estimated Credit
Strategy time required
(exclusive of customization
21 ¾ Days = Combined
Estimated Time required
(exclusive of customization
Credit Strategy provides a half day “Train
the Trainer Program” at no charge for the Project Manager
and System Administrators. Additional training assistance is available
through the testing phase. Additional fee based post implementation
training is also available for new employees or as a refresher
course for existing employees.
Strategy also incorporates a tutorial help screen in its base
program. Users have the capability to enhance the tutorial for
such items as instructions on the use of customized fields or
internal processes and procedures pertaining to a specific screen.
Post Implementation Tech Support
Once installed, Credit Strategy requires minimal
technical support. Our “Service Providers” offer a
variety of maintenance and enhancement programs to fit your needs.
Since you receive the source code, your IT department may also
elect to maintain and enhance the program as needed.
Credit Strategy Data Retention
Transactions - Until invoice is paid
Collection Notes - Until deleted archived or purged
Line Item Notes - Until invoice is paid
Collection Agency Detail - - Until deleted archived or purged
Payment Promises - Until invoice is paid
Dispute and Chargeback Logs - Until deleted archived or purged
Credit Evaluation Records - Until deleted archived or purged
Bank and Trade References - Until deleted archived or purged
Financial Statements - Until deleted archived or purged
Attachment Links - - Until attachments are deleted or purged from
Contacts - Until deleted archived or purged
Alternative Financing data - Until deleted archived or purged
Prospect data - Until deleted archived or purged
Customized data fields - Until deleted archived or purged
Required Data Fields
Customer Master Data
- One record per customer
Transaction Summary Data - One record per each open transaction
Optional Data Fields
Transaction detail (only needed when requirements
call for invoice reprints)
This includes such items as legacy system notes,
contacts or any other history file as required by the client.
Required Date Format
Acceptable alpha-numeric fields containing dates
must be formatted as follows:
09/23/04 - For Access Databases
09232004 or, 20040923 or, 09/23/04 – For SQL Databases
Miscellaneous Questions & Answers
does not charge annual licensing fees. The quoted price includes
licensing, remote implementation, mapping, testing, training and
warranty. Client is responsible for all hardware and Microsoft
software licensing costs.
Transaction Data Requirements -
only accepts open item data. We do not download or store closed
Database Backup -
database should be backed up daily on the server. The SQL database
version has a maintenance plan that automatically backs up the
database on the server. However, these backups apply to only the
server on which the database resides. You should also establish
an alternative backup media for the server.
Response Time -
time depends on the speed of your network and the CPU’s
of the client.
can provide user level security as well as Windows Integrated
Auto Dialing –
Access provides auto-dialing capabilities as long as the PC has
Tech Support Hours –
hours are 8:00AM – 5:00PM Monday through Friday (Pacific